PRODUCT MANAGER opportunity: SW metro

*This is a FTE perm position in the SW metro.

This company is a market leader within their innovative and relevant healthcare niche.  Their commercial software products serve elderly populations in coordinating and facilitating the post-acute services continuum in the context of national healthcare.

Experience with SaaS/commercial products is a must for relevance in a qualified candidate.  Healthcare specific exp. is preferred but not necessary.  Upstream vision, i.e. conceiving of next generation products is also a must for this role.

PRODUCT MANAGER

The Product Manager, Clinical Decision Support, is charged with creating and executing the future vision and upstream activities of Clinical Decision Support within EHR.

At our company Product Management is a marketing and general management function as the leader and general manager of assigned product lines. This means she/he will have responsibility for the overall vision, direction, execution and results of assigned product line.

Core Responsibilities

-Research and define market requirements, competitive positioning, product line positioning, and business strategy into specific solution requirements and roadmaps. Prioritize and manage the product roadmap and multi-generation product plans to define and communicate a product line’s future development over a 12-to-36-month span, including setting client expectations

-Create and update product presentations detailing supported applications, product capabilities, competitive strengths, and product line direction.

-Perform Competitive Analysis including; comparing and contrasting our product with the competition, understanding and communicating the competitor's direction and strategy, and thus enabling us to gain a competitive advantage.

-Plan, coordinate, and oversee product launch, develop positioning, value proposition and messaging, and work with organization to execute message

-Work directly with Sales Team to develop and introduce sales promotions/SPIFs.

-Track industry trends, product segment growth, market share, and product revenue and margin.

Education and Experience:

Bachelor’s degree in a relevant field such as Computer Science or Marketing required

5-8 years’ experience including 2-4 years in a leadership role

Experience with core marketing and product management principles, including market analysis, competitive intelligence and requirements development

For more information or to be considered contact me directly:

Michael Reitz
Sr. Executive Recruiter
Michael Reitz & Associates LLC
michael@michaelreitz.net
952-240-6093

TECHNICAL BUSINESS ANALYST opportunity: SW metro (Minneapolis) or Dallas

*This is an FTE permanent position in the SW Twin Cities or Dallas.

This company is a market leader within their innovative and relevant healthcare niche.  Their commercial software products serve elderly populations in coordinating and facilitating the post-acute services continuum in the context of national healthcare

*Experience in the SaaS/commercial software realm is essential for qualification.  Strong knowledge and understanding of relevant technologies is also essential.

TECHNICAL BUSINESS ANALYST

This individual is critical for bridging the gap between market- and customer-driven requirements that articulate a client’s high-level needs and the detailed specifications developers need to code best-in-class software.

The ideal candidate is a self-driven and diligent professional with a thorough understanding of technology. He/she is detailed-oriented and capable of writing and communicating software requirements specifications while articulating the impact of larger product strategies and or customer needs.

This is a highly collaborative role that requires significant communication skills, teamwork and leadership. External stakeholders include customers, industry consultants, third-party long-term care organizations and state and federal regulatory agencies. Internal stakeholders will include other business analysts, software engineers, quality assurance testers, product managers, marketing, sales and senior management.

Essential Duties and Responsibilities:

•              Assist the Product Manager and product development to deliver effective solutions through activities including:

•              Eliciting requirements, organizing requirements, translating and simplifying requirements, analyzing, documenting and sharing requirements

•              Contribute to the design or review of test cases

•              Monitor and assess change requests and customer feedback

•              Monitor scope and release dates for risks and contingencies

•              Evaluate potential changes to improve acceptance, installation and deployment

•              Utilize established and emerging tools and techniques for software requirements

•              Collaborate with customers and end users to understand detailed feature or functionality needs

•              Understand and translate product and business strategy into features and functionality that delivers significant value to clients and end users

•              Create and maintain documents for design of product functionality including

•              use cases, activity and process flow diagrams

•              formal process mapping, glossary, data dictionary, non-functional requirement specifications, and requirements management reports

•              functional requirements, system interface requirements, reporting requirements, data requirements, non-functional requirements

•              Incorporate relevant state and federal regulation changes into assigned products

•              Contribute to thought leadership efforts such as white papers and conference presentations

Required Knowledge, Skills and Abilities:

•              Proven knowledge of software design, SDLC, software requirements documentation

•              Excellent verbal and written communication skills with various audiences including peer groups, development staff, customers, senior management, current and potential partners and the industry at large – both technical and non-technical personnel

•              Strong organizational skills with attention to detail and the ability to multi task

•              Ability to research, interpret, and document industry trends and regulatory changes

•              Clear and direct approach with an emphasis on bottom-line progress

•              Strong project management and presentation skills

•              Ability to work in a fast pace environment and work on multiple projects at once

•              Bonus: industry knowledge of Assisted Living

o             Knowledge of different operational areas of Assisted Living organizations of different sizes, regulatory landscape, future challenges and current/future software utilization

Education and Experience:

•              Bachelor’s Degree in one of the following required: Computer Science, Computer Engineering, or Information Management & Technology.

•              2+ years’ experience as a Technical Business Analyst for SaaS

•              Experience with Agile development methodology,

•              Experience collaborating with remote/satellite teams

•              Bonus:

o             Experience as an administrator or technology leader for a long-term care organization

o             Experience within an Agile development environment, SaaS

o             Experience with committees and boards involved with policy-making at the state and federal level

For more information or to be considered contact me directly:

Michael Reitz

Sr. Executive Recruiter

Michael Reitz & Associates LLC

michael@michaelreitz.net

952-240-6093

DIRECTOR of QUALITY MANAGEMENT opportunity: SW metro

*This is a permanent FTE position in the Southwest metro.

This company is a market leader within their innovative and relevant healthcare niche.  Their commercial software products serve elderly populations in coordinating and facilitating the post-acute services continuum in the context of national healthcare.

*Experience in SaaS/commercial software, Agile, and Automated Testing environments summarizes relevance for this position.

DIRECTOR of QUALITY MANAGEMENT

The Director of Software Quality will provide vision, leadership and direction for the entire software quality management process throughout R&D. As the Director of Software Quality you will be deeply in charge of developing software product quality processes, establish system performance monitoring and quality metrics.  In addition, you will lead our critical team of software quality engineers will be responsible for coaching and mentoring of each of these team members.  We are seeking a highly hands-on and visible champion of total quality management across our multi-geographic product teams.

The Director, Software Quality will be responsible for retaining and growing our software quality assurance. Our customers utilize our broad web and mobile based solutions across the nation and as the Director of Software Quality you will be responsible for establishing processes to manage quality for our customers across our New Product Introduction process as well as monitoring and plan fully reacting to experiences in production software.  The Director will report into the SVP R&D/CTO and be based in Bloomington, MN, just outside of Minneapolis.

This position requires at least five years of software quality management experience, including at least three years leading in a large multi-tenant SaaS environments. In addition, the position requires experience leading quality in complex, multi-year enterprise-wide programs and expertise with various process improvement methodologies such as test driven design, Lean and Six Sigma.

Our ideal candidate will have prior health care experience as well as experience working in both enterprise and technology-focused software development organization. Expertise in Agile software development methodologies preferred.

Primary Responsibilities

Strategic Leadership

·         Create a vision for total quality management, testing, performance management and regression testing across our product lines.

·         Partner with other leaders to foster a workplace culture of continuous process improvement. Drive change management efforts to increase acceptance of project improvement initiatives.

·         Track and report on product performance to ensure our products are effective and consistently adding value to our customers.

Project and Technical Leadership

·         Establish a common set of practices, principles, processes and methodologies for managing quality across our product lines.  Monitor compliance to processes.

·         Oversee all aspects of test development, management and execution.

·         Advise and assist leaders and cross-functional teams on the best use of quality management disciplines and approaches. Share best practices and lessons learned across programs and projects. Advocate for best practices in quality assurance.

·         Build, select and maintain QA and test management tools.  Lead and review initiatives for automation of test cases across products.

·         Prepare product and process quality reports by collecting, analyzing, and summarizing information and trends. Make data-driven recommendations to enhance operational excellence, leading the implementation of new processes and activities. Ensure on-time, on-budget, and on-specification delivery on all programs.

·         Drives efficiency analysis and ongoing process improvement.

·         Enhances the pace and productivity of development through introduction of industry best practices and modern Software Development Lifecycle approaches.

Qualifications

·         Process-oriented and intimately familiar with modern test technologies and tools such as Rational tool set, QTP, Win runner, Load runner, Silk test or Selenium. Must have experience in leading test automation initiatives.

·         Be able to contribute and direct at all levels of testing including unit, functional, automation, performance and scalability testing. Be able to function as a QA Architect and be able to step in and provide leadership in test design and implementation

·         Familiar with all of the test-related aspects of the software development life cycle.

·         Have communication skills necessary to build and maintain a highly effective QA organization.

·         Willingness and ability to travel both domestically and internationally (up to 20% total)

Education

BS in Computer Science or Electrical Computer Engineering or the equivalent technical education and experience required; MBA or Master’s degree in health care management is a plus.

PMP, Six Sigma, Lean or related certification (or equivalent training) preferred.

Experience

• 5+ years software quality product development including software and SaaS environments
• 3 + years of experience in software development for healthcare IT, consumer software or wireless connectivity/ Cloud software

• 2+ years’ experience working with distributed teams, including offshore partners

• Previous experience managing large web-based applications and solutions

• Strong understanding of application, database, technical infrastructure and supporting systems

• Experience managing resources, relationships, and delivery

• Demonstrable track record of delivering results
• Experience in leading programs utilizing Agile product development process

For more detail or to be considered, contact me directly-

Michael Reitz

Sr. Executive Recruiter

Michael Reitz & Associates LLC

michael@michaelreitz.net

952-240-6093